Your general practice team is your first point of contact for health advice or care.
Learn moreSupporting general practices across Te Manawa Taki to deliver sustainable, high-quality care.
Learn moreWho we are, what we stand for, and how we work with general practices across our region. People, purpose, and a genuine commitment to health and wellbeing for all.
Learn moreCall Healthline to talk to a health professional 24 hours a day, 7 days a week, and they will point you in the right direction.
Pinnacle partners with Practice Plus to provide same day virtual after-hours GP appointments for enrolled patients, as an extension of our regular medical centre team.
Call your GP, find a GP or visit Practice Plus for a virtual appointment.
9 August 2023
In April we communicated we were changing our organisational support structure, shifting towards a support desk function for the practice network.
We’re excited to launch the new practice system support service, which went live this month, as the first point of contact for the network, serving as subject matter experts in various general practice business processes, and supporting practices with new initiatives.
We recruited strong capability within the team to provide a broad range of operational skills, knowledge and experience to provide you innovative business support.
Our practice systems support team is committed to supporting you - our network practices. Providing fast and effective virtual support, and as subject matter experts for a range of general practice business process and tools, this team will be your first point of contact for:
Office hours are Monday to Friday, 8.00am to 4.30pm.
The practice systems support team, Samatha Mukkapati and Moira Hubbard, can be contacted by the below email and phone number. To ensure nothing gets missed, please don't email them directly.
Topics
12 June 2026
On Thursday 11 June, Ministers Simeon Brown and Matt Doocey confirmed the clinical placement regions for the New Zealand Graduate School of Medicine (NZGSM), a significant milestone for primary care and the rural health workforce across Aotearoa.
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8 June 2026
A Taupō general practice is helping lead the way in culturally confident care, becoming the first practice outside Pinnacle Midlands Health Network’s original pilot sites to fully adopt the PHO’s Tikanga in Practice resources and training.
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6 May 2026
Justin Butcher writes about what it actually takes to make progress in rural primary care, and why trust, experience and relationships are at the centre.
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